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Shipping Policy

Thank you for shopping with Naomi Luxx. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During high-volume periods, processing times may be extended. Naomi Luxx is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 5–10 business days

• Expedited Shipping (if available): 2–5 business days

Delivery times are estimates and may vary based on location and carrier performance.

Domestic Shipping

Naomi Luxx currently ships within [UK., the United States]. Orders shipped domestically are typically delivered via trusted carriers such as USPS, UPS, or FedEx.

International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary by destination.

Please note:

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

• Naomi Luxx is not responsible for delays caused by customs processing.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout. Naomi Luxx is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Additional shipping fees may apply for reshipment.

Lost, Stolen, or Damaged Packages

Naomi Luxx is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.

Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO addresses, or restricted locations at this time.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: naomiluxx@naomiluxx.com
Website: https://naomiluxx.com

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